How to reset passwords on the Folens eReader App?
This article details how you can reset your own password to access eBooks on your Folens App. It is usually the result of a message on your device that states that your login credentials are incorrect.
- Open the app on the bookshelf and tap SIGN OUT
- Tap Forgotten your password?
- On folens.ie, enter your email address
- Tap/select I'm not a robot
- Tap E-MAIL NEW PASSWORD
- Log into your email, find the email from Folens. Be aware that this could take a few minutes to arrive if the website is busy. Tap the link to reset your password.
- Please then choose a new password for your eBooks account, it needs to be entered in twice.
- Click Save and log in.
- Once your password has been changed please open your app and log in using your new password. Your eBooks should still be available.