My ebooks have been "deactivated by administrator"

This issue may have been presented itself when a user tried to open an ebook late 2015 onwards. The root cause of this has been fully resolved, which was an issue surrounding Apple's App Store in-app download policy. More information on this can be found here.

To fix minor issue, all you need to do is delete and re-download your ebooks. Click here for more information on this.

Have more questions? Submit a request

Comments

Powered by Zendesk