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Fill in an appropriate subject title of your issue below. Associated articles will be displayed automatically when you finish typing *

Detailed Description of your Issue *

Please enter as many details as you can, describing your issue to help us resolve it as quickly as possible.

Click here (http://bit.ly/requestsupport) for an example of how to submit a request for support.

Also check your email regularly for updates to your ticket status.

Contact & Address Details *

Please make sure that you include:
- Full Name
- Full Name of the School
- School Roll Number
- A Contact telephone number
- Indication of times when you can be contacted

Ensure that your email address is correct as this is the primary method for communication.

Issue Description *

Please detail as detailed a description directly related to your issue.

Also where possible please include a screenshot of your issue to help us to identify a quicker solution for your issue. This link details how to make a screenshot.
http://support.folens.ie/entries/20716326-how-can-i-take-a-screenshot-on-a-computer

Alternatively you can download and install this handy free screen shot tool, called Jing, comes complete with training videos and help.
http://www.techsmith.com/download/jing/default.asp

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